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Customer Success Stories

See what's possible

See How Our Consulting Clients Have Benefited

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FROM STARTUP TO INVESTOR SUCCESS: Unleashing Customer Success Excellence at Immersion Neuroscience

Wondering how to secure your next investment? See how our partnership led to Immersion Neuroscience raising $1M.

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FROM OVERWHELM TO OPTIMIZATION: Stride’s 40% Efficiency Leap

Is your team operating at peak efficiency? See how we helped Stride improve by 40%.

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FROM ACQUISITION TO GROWTH: AVEVA's Strategic CSM Evolution

Want to achieve a 10X+ ROI? See how our C.S.A.T. Growth-Engine Tool helped AVEVA do it in less than a year.

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FROM GROWTH CHALLENGES TO INVESTMENT READINESS: How Our C.S.A.T. Growth-Engine Positioned a Utility SaaS Company for PE Backing

Interested in securing major investors? See how this utility construction SaaS company attracted PE firm backing using our C.S.A.T. Growth-Engine Tool

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See How Our Coaching Clients Have Benefited

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Glenn Hummel

Leadership Transformation & CSPD

Coaching Type: CS Career Crusher

Coaching Length: 3 months

Goal:  Improve as a leader & help his direct reports improve as a team

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Bertil Weil

CSM Career Transition

Coaching Type: CS Career Newbie

Coaching Length: 3 months

Goal:  Pivot from Sr. Account Manager his first CSM role in SaaS with ideal/right-fit employer

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Elizabeth Whalen

Professional Identity Assessments

Coaching Type: CS Career Climber “Tune Up”

Coaching Length: 1 months

Goal:  Determine whether to stay in current CSM role or look elsewhere for better opportunities 

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Lois Aji

CSM Knowledge & Training

Coaching Type: CS Career Climber

Coaching Length: 3 months

Goal:  On-the-Job CSM Training

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